Privacy Policy

1. Who we are

QuietPulse Institute provides online and cohort-based courses on neural networks. Contact: [email protected]; +1 (415) 802-9142.

2. Personal data we collect

• Account data: name, email, authentication identifiers.
• Transaction data: purchased courses, billing status (processed by payment processors).
• Usage data: pages visited, device metadata, general geolocation.
• Learning data: assignments submitted, progress, peer review feedback.
• Support data: messages you send via contact form or email.

3. Lawful bases

We process data on the basis of contract (to deliver courses), consent (marketing communications), and legitimate interests (security, fraud prevention, product improvement).

4. How we use data

• Provide and improve courses and platform features.
• Authenticate, secure, and prevent abuse.
• Communicate updates and respond to inquiries.
• Analyze aggregated usage for product decisions.

5. Sharing

We share data with vendors that help us operate (hosting, analytics, payments). We require contractual safeguards. We do not sell personal information.

6. Cookies

We use strictly necessary cookies for authentication and preferences, and optional analytics cookies with your consent. You can withdraw consent in the cookie banner in our footer.

7. Retention

We retain personal data for as long as needed to provide services and meet legal obligations. We delete or anonymize data when no longer required.

8. Your rights

Depending on your location, you may request access, correction, deletion, or portability of your data, and object to or restrict certain processing. Contact us to exercise rights.

9. Security

We use reasonable technical and organizational measures including encryption in transit, least-privilege access, and logging. No method is perfectly secure; please use strong passwords.

10. International transfers

Where data moves across borders, we rely on appropriate safeguards such as Standard Contractual Clauses.

11. Changes

We may update this policy. Significant changes will be announced via email or banner. The version date appears at the top of this page.

12. Contact

Questions about privacy? Email [email protected].